Compact, efficient, and finally here – the new Paloma 16L gas water heater has arrived at Hi Service Gas, and it’s ready to transform how South African homes experience hot water. After years of anticipation, this sleek unit is now available, offering powerful performance in a space-saving design. Whether you’re upgrading a small cottage, duplex, or basin-shower combo, the 16L Ecolite Paloma delivers reliable hot water with smart features and robust engineering.
Hi Service Gas has proudly been the official Paloma agent and distributor in the Western Cape since 2017, supplying trusted solutions to installers, retailers, and homeowners across the region.
You can view our video about the Paloma 16L Gas Water Heater here.
Why Choose the Paloma 16L Gas Water Heater?
Designed for South African conditions and built with Japanese precision, the Paloma 16L gas water heater combines smart functionality with long-term reliability. It’s not just compact – it’s clever, offering features usually reserved for larger units, including temperature control and solar integration.
Here’s what makes it stand out:
✅Compact design fits existing Paloma gas water heater covers – no retrofitting required
✅Standard 15mm fittings for easy installation
✅Temperature controller compatibility – set your preferred water temperature for anyone in the home
✅Dual integration with solar and electric geysers for backup flexibility
✅Aesthetically pleasing and built to last, just like its 20L, 26L, and 28L siblings
Backed by Paloma’s rigorous safety standards and generous warranties, this unit is ideal for homes looking to upgrade without compromise.
Ready to upgrade your hot water experience? Discover the compact power of the Paloma 16L gas water heater – now available at Hi Service Gas. Contact us today for expert advice, installation, or to place your order. Your home deserves reliable warmth, backed by trusted engineering.
If you’re searching for the best gas water heater in the Western Cape, the Paloma 26L EcoMax from Hi Service Gas is a top contender. This energy-efficient gas geyser delivers instant hot water, smart temperature control, and seamless solar compatibility, making it a favourite among homeowners and businesses across South Africa.
Why Paloma Is the Best Gas Water Heater Brand in the Western Cape
Paloma is a global leader in gas appliance innovation. As part of the renowned Paloma Group, which includes trusted brands like Rheem, Solahart, Everhot, Ruud, and Raypack, Paloma has built a reputation for reliability and performance across residential, commercial, and industrial sectors.
At Hi Service Gas, we’ve proudly distributed Paloma products in the Western Cape since 2017. The Paloma 26L EcoMax is our best-selling gas geyser, thanks to its unmatched efficiency and user-friendly features.
Paloma 26L EcoMax: An Energy-Efficient Gas Geyser for South African Homes
This model is a step up from the 20L unit, offering greater capacity without compromising on energy savings. It’s ideal for medium-to-large homes with multiple bathrooms and kitchens – even across different floors. As a solar-compatible gas geyser, it integrates effortlessly with electric geysers and solar water heating systems.
Key Benefits:
Instant hot water system – no tank, no waiting
Digital temperature control – customise settings for each user and reduce monthly gas bills
Remote control – adjust water temperature from up to 25 metres away
Weather cover compatibility – built for South African outdoor conditions
Hybrid-ready – works with solar and electric systems for maximum efficiency
Technical Specs of This Instant Hot Water System:
Feature
Details
Flow Rate
26 litres/min
Water Supply
One kitchen, 2–3 bathrooms
Installation Type
Outdoor wall-mounted (Type D)
Water Pressure Startup
0.80 Bar
Water Pressure Operating Range
1 to 4 Bar (safety mechanisms in place should the pressure be higher)
Temperature Range
37°C to 75°C
Power Supply
AC 240V
Solar Compatible
Yes
Energy Efficiency
Up to 87% (6-star rating)
Remote Control
Yes, up to 25m
Back-Up Power
Lithium battery (sold separately)
Dimensions
520mm (H) x 355mm (W) x 187mm (D)
Maintenance
Small service every 2 years; major service every 5 years
Safety, Solar Compatibility & Long-Term Value
Modern gas geysers like the Paloma 26L are built with advanced safety features, including automatic shut-off when oxygen levels drop – preventing carbon monoxide risks. The unit ignites instantly when a hot tap is opened, and some models allow you to pre-set bath fill levels to avoid spills or overflows.
With proper servicing, your Paloma unit can last up to 10 years, and replacement parts are readily available to keep it running safely and efficiently.
Warranty Overview:
Residential Use:
10 years on copper heat exchanger
3 years on gas components
3 years on water components
1 year on electrical components
Commercial Use:
1 year on all parts and components (T’s & C’s apply)
Professional Installation by Hi Service Gas
In South Africa, all permanent gas water heater installations must be completed by a qualified gas installer, and a Certificate of Compliance (CoC) must be issued. This ensures your system is safe, legal, and built to last.
Explore more about Paloma’s full range and installation support at Hi Service Gas.
Final Thoughts
Whether you’re upgrading your home’s hot water system, reducing your energy bills, or investing in a reliable solution for your business, the Paloma 26L EcoMax is a smart, future-ready choice. With its blend of Japanese engineering, solar compatibility, and local support, it’s no wonder Paloma remains the best gas water heater in the Western Cape.
The Paloma 20L gas water heater, a reliable and efficient upgrade from the 16L model. Designed for South African homes and conditions, this unit offers more capacity without compromising on space or style. With its off-white finish and standard ¾ fittings, the 20L model fits perfectly into existing Paloma gas geyser weather boxes and setups – making installation seamless for homeowners and installers alike.
As the official Paloma distributor in the Western Cape since 2017, Hi Service Gas continues to deliver world-class water heating solutions backed by Japanese engineering and local expertise.
Paloma 20L Gas Water Heater: Smart Features for Everyday Comfort
The Paloma 20L gas water heater isn’t just about size – it’s about smart functionality. Like all Paloma models, it connects to a temperature controller, allowing users to adjust water temperature from anywhere in the house. This not only enhances comfort but also helps reduce monthly gas bills through more efficient usage.
One of the standout features of the 20L unit is its ability to integrate with electric geysers and solar water heating systems. This hybrid setup offers flexibility and peace of mind, especially during load shedding or when gas supply is low.
Key Benefits:
Off-white finish or silver with standard ¾ fittings
Fits existing weather covers with proper venting
Temperature control from anywhere in the home
Hybrid-ready: integrates with solar and electric geysers
Energy-efficient and built for South African conditions
Paloma products are manufactured in Japan and distributed in over 20 countries. Each unit undergoes rigorous testing to meet international safety standards and is backed by generous warranties – including up to 10 years on the copper heat exchanger for residential installations.
Paloma’s global reputation is built on precision, safety, and durability. Every 20L unit is tested to meet international standards and comes with generous warranties – including up to 10 years on the copper heat exchanger for residential use.
Watch our short video to see how the Paloma 20L can elevate your home’s hot water experience.
Upgrade with confidence. The Paloma 20L gas water heater is now available at Hi Service Gas – your trusted Western Cape agent and distributor since 2017. Contact us today for expert guidance, installation support, or to place your order. Reliable hot water is just a call away.
LITTLE THINGS TO KEEP YOU SAFE – LPG SAFETY TIPS FOR HOMES
Keeping your home and family safe when using LPG (liquefied petroleum gas) is easier than you think — and it starts with the little things. At Hi Service Gas, we’re here to help you stay safe, compliant, and confident in your gas setup.
Here are some quick and easy LPG safety tips every homeowner in the Western Cape, South Africa should know.
Prefer a video? Check out our YouTube & Instagram for LPG safety tips and education.
Full video on YouTube linked at the bottom of this article.
LPG Regulator – Replace Every 10 Years
Your gas regulator has a manufacturing date stamped on the back. Even if it looks fine, it must be replaced every 10 years. An old regulator can cause gas leaks and put your safety at risk.
👉 If yours is nearing the 10-year mark or showing signs of wear, give Hi Service Gas a call!
O-Ring – Small Part, Big Job
The rubber O-ring on your gas fitting might seem small, but it plays a huge role in sealing your gas connection. Over time, it can become brittle or cracked, or even stay behind in the gas bottle when removed. This can lead to dangerous gas leaks.
✅ We can replace it quickly and affordably — peace of mind is just a call away.
Steel Clamps – Check for Rust
Those small silver clamps on your orange gas hose might go unnoticed, but they’re crucial for keeping the hose secure. If yours is rusty or damaged, it could compromise your setup.
🪛 A simple screwdriver job — we’ll fix it in minutes.
Orange Hose – Replace Every 5 Years
The orange LPG hose should always show the SANS code, barcode, and a manufacturing date. These hoses need to be replaced every 5 years. If it looks yellow, brittle, or has been chewed by squirrels (yes, it happens!), it’s time for a new one.
📞 We’ll inspect and replace it if needed — quick, easy, and safe.
LPG Pigtail – Outdoor Safety Matters
If you use gas outdoors, chances are you have a pigtail instead of orange tubing. This flexible rubber hose also needs to be replaced every 5 years, especially since it faces sun, rain, and wear.
It also includes a rubber O-ring at the tip to help seal the connection. Cracked or damaged? Time for a swap!
🧰 We’re happy to help — just give us a shout.
Do You Have a Gas Certificate of Compliance (COC)?
If you live in the Western Cape and have a fixed gas installation, you are legally required to have a valid Gas Certificate of Compliance (COC).
You need a COC when:
Installing or changing a gas appliance
Modifying your gas line
Selling your property with a gas installation
💡 At Hi Service Gas, our certified team will inspect your installation, fix any issues, and issue your COC.
Learn more about gas certificates in South Africa here.
Why Choose Hi Service Gas in the Western Cape?
Registered and qualified LPG installers
Fast, friendly service
Affordable safety checks and repairs
Residential & commercial gas inspections
SABS-approved gas appliances
Call Hi Service Gas – Simplicity and Efficiency Beyond Electricity
Whether it’s a simple O-ring replacement or a full COC inspection, Hi Service Gas is here to make sure your home is safe and compliant.
Need great gas service in the Western Cape?
We’ve got your back — contact us today!
