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Terms & Conditions

Hi Service Solutions (Pty) Ltd
Registration Number: 2022/317121/07

These Terms and Conditions (“Agreement”) govern your use of the Hi Service Solutions (Pty) Ltd website and the services and products offered through it (“the Goods”). By accessing the website, you agree to be bound by this Agreement under section 11 of the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”).

1. ACCEPTANCE OF TERMS

By using our website, you confirm that you:

  • Are 18 years or older and able to enter into binding contracts;
  • Accept and agree to these Terms;
  • Are using the website for lawful purposes only.

2. WEBSITE USE AND CONDUCT

You agree not to:

  • Upload, distribute or publish content that is illegal, offensive, defamatory, or infringes third-party rights;
  • Introduce malicious software or access any data not intended for you;
  • Misrepresent your identity or impersonate others;
  • Harass or threaten other users or Hi Service staff;
  • Manipulate prices or interfere with other users’ transactions;
  • Breach any South African laws or regulations.

Hi Service reserves the right to remove content, suspend access, or terminate your use if you violate these terms.

3. INTELLECTUAL PROPERTY

All content and materials on the website are the property of Hi Service Solutions (Pty) Ltd or its licensors. You may not reproduce, distribute, or use our trademarks or copyrighted content without written permission.

By posting content on our website, you grant us a worldwide, non-exclusive license to use, reproduce, and distribute it as necessary to operate the site and services.

4. PRIVACY AND POPIA COMPLIANCE

We respect your privacy and comply with the Protection of Personal Information Act (POPIA). Please review our [Privacy Policy] for more on how we collect, use, and store personal information.

5. THIRD-PARTY LINKS AND CONTENT

We may link to external websites or content. Hi Service Solutions (Pty) Ltd is not responsible for third-party sites or resources and does not endorse them. Use them at your own risk.

6. RETURNS, EXCHANGES & REFUNDS

Please refer to our [Returns & Refunds Policy] for full details. In brief:

  • Products may be returned within 7 days of receipt (if unused and in original packaging);
  • A refund or replacement will be processed subject to inspection;
  • Certain items (e.g., custom or used goods) may not be eligible for return.

7. LIMITATION OF LIABILITY

Hi Service Solutions (Pty) Ltd shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of the website or goods;
  • Third-party links or content;
  • Service interruptions or data loss.

Our total liability shall not exceed R5,000.00 per calendar year, where legally permitted.

8. AMENDMENTS

We reserve the right to update these Terms at any time. Changes take effect when published on the website. Continued use of the site constitutes acceptance.

9. LEGAL DISCLOSURES (ECT ACT, SECTION 43)

  • Company Name: Hi Service Solutions (Pty) Ltd
  • Registration No.: 2022/317121/07
  • Director: Freddie du Plessis
  • Physical Address: First Floor, Talisman Strand Building, 267 Main Road, Strand, 7014
  • Postal Address: Same as above
  • Contact Number: +27 21 492 8515 / +27 21 492 8516
  • Email: admin@hiservice.co.za
  • Main Business: Retail and installation of gas and related products
  • Legal Service Address: 16 Stuart Close, Somerset Business Park, Somerset West, 7130
  • Alternative Dispute Resolution: Refer to this Agreement

10. GOVERNING LAW

This Agreement shall be governed by the laws of the Republic of South Africa. You consent to the jurisdiction of the Magistrate’s Court.

11. SUPPORT & CONTACT

For support, contact us at +27 21 492 8515 or email admin@hiservice.co.za

Copyright: All rights reserved. No content from this site may be copied or reproduced without written permission.